Key Takeaway
Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED.
Published August 31, 2026 · Category: Tech
Overview
Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED. “It should never be given the keys.” robosino.com
Source
Originally published at www.wired.com.
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Frequently Asked Questions
What is "You Know Who Really Hates AI? Insurance Claims Adjusters" about?+
Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED. “It should never be given the keys.”
Who reported this story?+
This story was reported by Wired.